Privacy Policy for Skip Hire Paddington

At Skip Hire Paddington, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Business Information: Company name, business address, and contact details.
• Usage Data: Information on how our services are accessed and used.
• Payment Information: Credit or debit card details for processing payments.

2. How We Use Your Information

Your information is used in the following ways:

• Service Delivery: To provide and manage our skip hire services effectively.
• Communication: To respond to your inquiries and send you important updates.
• Payment Processing: To process your payments securely.
• Improvement of Services: To enhance our services based on your feedback and usage patterns.

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secure servers and access is restricted to authorized personnel only.

Encryption

All sensitive information is encrypted using industry-standard protocols to prevent unauthorized access.

Access Controls

We limit access to your personal information to employees who need it to perform their job functions.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also opt-out of receiving promotional communications from us at any time.

Access and Correction

If you believe that any information we hold about you is incorrect or incomplete, please contact us to update your details.

Opt-Out

You may unsubscribe from promotional emails by following the instructions provided in the emails or by contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services and improve their functionality.

What Are Cookies?

Cookies are small text files placed on your device to store information about your browsing activities.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us through our official communication channels.

13. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for a specific purpose.
• Contract: To fulfill our contractual obligations with you.
• Legal Obligation: To comply with any legal obligations.
• Legitimate Interests: For our legitimate business interests, provided that your rights do not override these interests.

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing data protection strategy and implementation to ensure compliance with GDPR and other relevant data protection laws.

15. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain data protection rights. Skip Hire Paddington aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
• Right to Object: You have the right to object to our processing of your personal data.
• Right to Data Portability: You have the right to request that we transfer the data you provided to another organization.

16. Transparency and Fairness

We strive to provide transparent and fair information processing practices. Our Privacy Policy is designed to inform you clearly about how your personal data is collected, used, and protected.

17. Automated Decision-Making

We do not engage in automated decision-making or profiling that has a significant impact on you without your explicit consent. Any decision-making processes involving your personal data are conducted in a fair and transparent manner.

18. Data Breach Notification

In the unlikely event of a data breach, we will notify the appropriate authorities and affected individuals as required by law. We have established protocols to handle data breaches promptly and effectively.

19. Compliance with Laws

We adhere to all applicable data protection laws and regulations to ensure the privacy and security of your personal information.

20. Feedback and Complaints

If you have any feedback or complaints regarding our Privacy Policy or data practices, we encourage you to contact us. We are committed to addressing your concerns promptly and effectively.